Contact TwoCut DIY Tools

TwoCut, operated by 52 MALL, receives calculator questions, error reports and privacy questions by email at [email protected]. You can write in English. Include the calculator URL and a short example using the details below. No marketplace account is needed to send an email. This site has no separate server-submitted contact form.

What makes a useful report?

Include the calculator URL, units, input values, selected options, observed result and expected arithmetic. State product dimensions if a label differs from a preset. Do not include an address, receipt or other personal details unless needed to explain the issue.

The tools have no saved-project account. Send only the details needed to reproduce your question. No response time or installation service is promised. Read the shared privacy notice.

Prepare a calculation question

Copy the address of the exact calculator or worked example. List each number with its unit rather than sending only the final total. Include whether you selected metric or US customary units and whether a field describes one item, one room or the whole project. For a coverage question, quote the relevant coverage quantity from the product label and explain which area or depth it applies to. A short written example is easier to check than an unexplained screenshot.

Separate arithmetic from installation advice

If a result looks too small or too large, show the calculation you expected and the rounding step where it differs. Note whether your comparison includes spare material, saw kerf, openings, package sizes or delivery minimums. TwoCut can investigate the stated calculation model; a message cannot certify a structure, a vehicle payload, a supplier's current price or a product installation. Ask the manufacturer or a qualified local professional about those requirements.

Privacy questions

Email the same operator address for a privacy-notice question and identify which part of the site you mean. Do not send a home address, payment information, account password or other unnecessary personal details in a calculation example. For cookie and advertising choices, consult the site's privacy notice and the controls linked there.

Korean website-production inquiries

The separate Korean landing-page production service is available through TwoCut on Kmong (Korean website-production inquiries). This link opens a Korean service listing, and Kmong messaging may require a marketplace account. Kmong applies its own privacy and messaging rules. For English calculator support, use the email address above. This page does not promise a response time, an on-site appointment or a free design service.